FAQ
Questions and answers
If your question isn't here, send it on WhatsApp or call.
Prices and booking
How do I get a price?
Send the date, pickup, destination, passengers and luggage through the quote form, on WhatsApp (07492 875646) or by phone (01689 810777). We reply with a fixed price.
How much is a transfer to the airport?
From Orpington in a standard car: Gatwick from £70, Heathrow from £100, Stansted from £100, Luton from £125. London City and the cruise ports are quoted for your journey.
Is the price fixed?
Yes. It is agreed before you travel, includes the pickup and drop-off, and is the same day or night. Traffic on the day doesn't change it.
When is my journey booked?
When we confirm the price, the date, the time and the pickup with you.
Can I book a return?
Yes. Give us both dates and, for the way back, your flight number or the time the ship returns.
At the airport
What if my flight is delayed?
Give us your flight number when you book and we follow the landing time, so the pickup moves with your flight.
Where do I meet the driver?
With meet and greet the driver waits in the arrivals hall with a name board. It's free when you ask for it at booking. Otherwise we agree a pickup point with you.
Which airports do you cover?
Gatwick, Heathrow, Stansted, Luton and London City, plus the cruise ports at Southampton, Dover, Portsmouth and Tilbury.
Vehicles and passengers
How many passengers can you take?
From 1 to 8: saloons for up to 3 or 4, MPVs for up to 6 or 7, and a minibus for up to 8.
Do you have child seats?
Yes, on request. Tell us the age of the child when you book.
Can I choose the car?
Yes. Choose the vehicle class in the quote form, or tell us the passengers and luggage and we suggest one.
About us
Are you licensed?
Yes. MERYK EXECUTIVE TRANSFERS LTD is a TfL licensed private hire operator, licence 11833, and our drivers are licensed.
Where are you based?
In Orpington. We pick up across Orpington, Chislehurst, Bromley, Sidcup, Bexley, Swanley, Dartford and Sevenoaks, and from anywhere in London on request.